Kroger feedback survey is a customer satisfaction survey, monitored and managed by Kroger Co. Kroger survey enhances customer shopping experience while earning rewards for each survey feedback.
Customers can earn 50 fuel points straight to their loyalty card account by participating in the Kroger Survey.
All you have to do is follow these simple steps by filling out the Kroger Customer Survey. One lucky winner filling out the survey can win a grand jackpot of $5000 or $100 worth of gift cards, along with a 50 fuel points bonus.
You are just a step away. Fill out the Kroger Feedback 50 fuel point survey on the official Kroger survey website.
It will only take 5 minutes of your time to earn the 50 fuel points bonus reward.
Take the Kroger customer satisfaction survey at the given link: Www.kroger.com/feedback
But don’t forget to do it within 7 days of your recent shop visit.
What is the Kroger Feedback Survey?
The Kroger Customer Feedback Survey is mainly focused on improving shopping experiences for its customers. Through this customer satisfaction survey, Kroger seeks to gather customer’s opinions and rates of satisfaction to take the necessary actions to improve the quality of service.
With the help of this survey, customers can share their opinions, and concerns regarding their recent shopping experiences.
Kroger is committed to serving each of its customers by following a proactive approach. This brings enlightenment to profoundly understand the expectations of the customers.
This enables Kroger to serve better with a strategic commitment to understanding customers through the survey.
| Website to Take the Survey at: | https://www.kroger.com/feedback |
| Survey Duration | 5 minutes |
| Reward | 50 Fuel Pt Bonus |
| Deadline | Within 7 days of the shop visit. |
| Details Required | Date, time, and Entry ID number from the receipt. |
| Language Options Available | English / Espanol |
| Age Limit | 18 years and older |
| Residential Criteria | USA Residents |
| Entry limit | Only One Entry is Allowed per receipt. |
Flowchart for taking the Kroger feedback Survey:
Step-by-step explanation for taking the Kroger Feedback Survey with Entry ID Number [with Pictures]:
Given below is a sample of your Receipt for your purchase from the local Kroger Store:
Step 1: Visit our Kroger Official Survey Site, which can be accessed at http://kroger.com/feedback to take the Kroger Customer Satisfaction Survey.
Step 2: Select the preferred Language [English / Espanol]
Step 3: Enter the details from the Receipt of your recent visit.
Step 4: Please select “YES” if you have an Entry ID on the Receipt given at the Kroger Store.
Step 5: Enter your Entry ID in the given boxes. Make sure you mention the right details taken from the receipt.
If you don’t have the Entry ID Number then follow this step:
You can still take the Kroger survey. At the top of your receipt, you will find the 10-digit phone number of the store. Enter the Store phone number with no spaces in between.
Step 6: You must enter your details, such as the date and time of the visit, and the Entry ID number. Get the details from the receipt.
Step 7: After entering the details, click on the arrow to proceed to the Kroger Customer Feedback Survey. Here, you will get a set of questions to answer based on your shopping experience at the store.
Step 8: Then provide genuine answers. Rate your satisfaction with the store visit. This step will appear only if your visit details are validated.
Step 9: Upon completion of the Feedback survey, you will receive 50 Fuel points directly to your loyalty card account immediately.
Feedback Submission Requirements
All you need is the purchase receipt you received from your recent shop visit.
You must complete this survey within 7 days of your shop visit.
The main purpose of the Kroger survey is to focus on making continuous progress in the shopping experience by understanding the views of the customers and accordingly making advancements.
Basic rules to validate:
- This process applies only to legal residents of the USA.
- You must be 18 or older to be eligible for the Survey.
- This Customer Satisfaction Survey must be taken within 7 days of your recent shop visit.
- You must have the receipt details to enter the Krogerfeedback Survey and earn the 50 Fuel points.
Basic Feedback Submission Requirement list:
Details you need to have from the receipt:
- Date of Visit.
- Time of Visit.
- Entry ID Number is given at the time of visit.
- If there is NO ENTRY ID printed on the shopping receipt, then you will have:
- Store Phone Number.
Survey Questionnaire:
To better understand what types of questions will be asked on the feedback survey, we have provided you with some samples.
Here, we help solve problems by doing our best for steadfast growth by valuing our customers and improving their experiences during the shop visit with the service we provide.
It gives a clear view of understanding the:
- Purpose of your visit to the Kroger store.
- Overall satisfaction with your shopping experience.
- Evaluation of employee friendliness, availability, and willingness to assist.
- Assessment of store cleanliness, aisle condition, and checkout process.
- Satisfaction with product variety, freshness, availability, pricing, and quality.
- Rating of specific departments within the store.
- Likelihood of recommending Kroger to friends and family.
Questions Like:
- How often do you shop at Kroger?
- Regularly, Occasionally, Rarely, Never
- Which department do you typically visit first when entering Kroger?
- Produce, Meat & Seafood, Dairy, Bakery, Deli, Pharmacy, Other
- How satisfied are you with the cleanliness of the store?
- Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied
- How likely are you to recommend Kroger to a friend or family member?
- Extremely Likely, Likely, Neutral, Unlikely, Extremely Unlikely
- Did you find what you were looking for during your most recent visit?
- Yes, No
- How satisfied are you with the variety of products available at Kroger?
- Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied
- Did you encounter any issues during your visit to Kroger?
- Yes, No
- If yes, please specify the issue(s) you encountered.
- How satisfied are you with the availability of fresh produce?
- Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied
- How satisfied are you with the pricing of products at Kroger?
- Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied
How Does the Customer Satisfaction Survey Improve Kroger’s Shopping Experience?
Understanding your experiences through a survey helps set the stage for better service.
Also to empower customers to captivate for better experiences.
Your valuable feedback underscores the importance of nurturing a sustainable shopping experience and cherishing active growth.
Your effort and time to provide a multifaceted customer experience speak to your initiative and dedication to helping Kroger work exceptionally well.
Earn your Reward
Earn 50 Fuel Points by participating in the Kroger Feedback survey.
Simply take the survey, and you will receive 50 fuel points directly to your loyalty card account.
You will need the receipt of your recent visit to take this feedback survey.
This is a customer satisfaction survey to comprehensively understand customer opinions and improve the shopping experience.
Once you complete the survey using the provided survey link, your fuel points will be automatically added as a fuel point bonus.
Use this Krogerfeedback survey link: kroger.com/feedback.
You can also WIN BIG. You might be the “ONE” to enter our exclusive $500 / $1000 sweepstakes as a reward.
But remember to complete the Krogerfeedback Survey within 7 days of your shop visit.
FAQS
- Is my Personal information kept confidential?
YES. Personal Information given in the Fuel Points Survey will be kept confidential.
- Can I edit my response after submitting the Kroger Customer Survey?
NO. You cannot edit the responses once the feedback is submitted.
- Can I use the Fuel Points earned at any Kroger Store?
YES. The Fuel Points Earned can be used at any Kroger Store.
- What if I face technical difficulties while taking the Kroger Satisfaction Survey?
You can directly contact customer care to address your issues, and they will help you.
Please call 1-866-511-6854 or 1-800-KROGERS (1-800-576-4377) or send an email to [email protected].
- Is Kroger Survey available in multiple languages?
It is available in two languages, namely, English and Spanish.
- Can I take the Kroger Feedback 50 Fuel Point Survey multiple times?
NO. You can only take it once for each receipt received.
- Why is Kroger so special when there are other supermarkets?
Kroger values customer’s opinions and satisfaction. It takes action to always provide customers with the best experience.
- How to check the rewards received.
You can check the rewards in the Kroger Loyalty Account.
- Can I provide feedback about a specific product or service in the Kroger Survey?
YES. You can provide feedback regarding different aspects you want to share your opinion on.
- Does the Kroger Customer Survey expire?
YES. You must complete the survey within 7 days of your shop visit.