What should I do, If I don’t have a Survey Entry ID on my Receipt?
You can enter some information listed on your receipt if you can’t locate the survey entry ID on your receipt.
At the bottom of a receipt, you will often see the Date, Time, and Entry ID. If there is a missing survey entry ID, please enter it
Enter the Survey without an Entry ID
Instead of an entry ID, you will have a store phone number printed on the receipt. Customers can participate in the survey with the store phone number, date, and time of the purchase printed on the receipt.
- Phone number of the store (found at the top of the receipt)
- Date (the date shown on the receipt for the transaction)
- Time (as printed on the receipt in hours and minutes)
The survey questions will appear on the page where you go after clicking “Start Survey.” It will take you five to ten minutes to finish.
Frequently Asked Questions
What should I do if my receipt does not contain a survey entry ID?
Kindly follow the above-mentioned instructions, carefully.
I don’t have an entry ID; can I still do the survey?
Sure, it does! To take part in the survey, you can input the following: Store Phone Number, Date, and Time.
What happened to my receipt with the entry ID on it? How do I go about this?
A receipt is required in order to input the data. So please, make sure it’s secured.
Where’s the location of my Entry ID?
The receipt’s bottom has the Entry ID. I’m having an issue “Please enter the Entry ID exactly as it appears on your receipt here.” Before completing the survey, make sure you have double-checked your entry ID.
For what reason is my receipt missing my Entry ID?
It’s possible to ask questions in-store or send a support email if you think the business is not always aware of its faults.
I would want a second receipt, please supply the Entry ID, shall I find them?
Yes! Returning to the stores, you can retrieve your duplicate receipt and explain the situation.
My survey entry ID is missing, and I would want to report this to support. What should I do?
Kroger customer service may be contacted directly by calling their toll-free number.